Support Hub

The Gymshark Sale 2025

Updated 5 days ago

OVERVIEW

To make things as seamless as possible (pun intended - we're looking at you, Vital), we've compiled a list of FAQs, so you can just focus on getting the goods. Check 'em out below.

When does the Sale end?

The Gymshark Sale started on Thursday 27th June and with up to 50% off everything, stocks won't last long!

While we don't have an official end time yet, we can promise you'll have to be quickkkk as it will end very soon, so don't hang around!

Will there be restocks during the sale?

We won't be restocking items during the sale, so if you have your eye on something, grab it quick, as once it's gone, it's gone.


SHIPPING

How long will delivery take?

You'll receive an email titled "Your Gymshark Order is on its way" containing your tracking link to receive updates directly from the courier, as soon as the order is shipped from our warehouse.

FYI: tracking may take up to 48 hours to activate once you've received your shipping confirmation email.

Select your country below to find your expected delivery date;

Once your order has shipped, head to track.gymshark.com to see your full tracking information once your order has been shipped. If your region isn't listed above, or you haven't received your tracking after 48hrs of placing your order, contact our support team who'll be more than happy to help.

TRACK YOUR ORDER

ORDERS

Can I change or edit my order?

Unfortunately, once an order is placed, we're unable to make any amendments. This includes:

  • Changing the item or size

  • Delivery/billing address

  • Adding/removing items to your order

  • Shipping method

  • Adding discounts or amending the price paid

You may be able to amend your delivery address using the courier self-service options once your order has been dispatched. Keep an eye out for an email titled "Your Gymshark Order is on its way" containing your tracking link to know which courier your order will be delivered by.

Please head to our 'I Want To Change My Order' FAQ page for more information.

I've changed my mind; can I cancel my order?

As much as it saddens us that you might want to cancel your order, you're able to cancel within the first 15-minutes by locating the order either in your confirmation email, or in your account section, and hitting the 'Cancel Order' button.

Once 15 minutes has passed the order can't be cancelled, however you can return/exchange the items once delivered.

For more info on returns, check out our 'Returns Policy’ FAQ page.

I've placed multiple orders; can I combine them?

If you have placed multiple online orders, we're unfortunately unable to combine these; each order will be dispatched separately. Keep an eye out for an email from each order titled "Your Gymshark order is on its way" containing your tracking links.

I'm missing some items in my order...

Due to stock availability within our warehouses, your online order may be dispatched in separate shipments, on different days. Don't worry, it's normal!

You'll likely receive an initial email with a tracking link for the first part of your order, then another email a few days later once the rest of your order is shipped, alongside new tracking information for your remaining items.

If an item you've ordered goes out of stock, the item will be refunded, and any remaining items will be dispatched. As always, we'll let you know of any new changes to your order by email. Please note that refunds can take between 5-7 business days.

I've placed multiple orders, but only one has arrived!?

Don't worry! Due to behind the scenes operations, we don't always dispatch orders on a first in first out basis, so it may be that you're still waiting for one of your orders.

There's a chance that if you place multiple orders during the Sale, your second order may be dispatched and delivered before your first.

Rest assured, we're working to get your order(s) to you as quickly as we can - just keep an eye on your inbox for your shipment emails!

Can I get a price adjustment on an item I've already purchased?

As an online retailer, our prices will occasionally change depending on demand, stock levels and sales. This does mean that items can change price after you've purchased them.

Unfortunately, we're unable to adjust any prices, or offer a refund or credit for the difference in price for any purchases that may have been made before the beginning of the sale.


DISCOUNTS

How much discount will be available?

Discounts in The Gymshark Sale will be up to 50% off everything throughout gymshark.com. Please note that given stock, discounts and inventory will vary across stores.

Head to our 'Discounts' FAQ page to find out more about the discounts we currently offer.

Can I use my student, apprentice or service discount during the sale?

Absolutely! During the Sale, students, apprentices, and public service personnel can obtain a discount code from our partners which can be used on top of the sale discount!

Students & Apprentices:

🌎 Student Beans, 🇬🇧 Youth Discount, 🇸🇪 Mecenat, 🇸🇪 Studentkortet, 🇳🇴 Studentkortet, 🇫🇮 Frank Students, 🇦🇺 Student Edge.

Health Services & Military:

🇬🇧🇦🇺 Blue Light Card, 🇬🇧 Defence Service Discount, 🇺🇸 WeSalute (formally Veterans Advantage)

Can I use a Gymshark athletes discount code during the sale?

Athlete codes will be available to snag an extra saving on your orders! You can support your favourite Gymshark athlete by heading to their social media channels to grab their Gymshark code to use at checkout.

Our athletes and us, really appreciate your support!

FYI: Only one discount code can be entered at checkout, therefore an athlete code can't be combined with a student code or automatic online promotion, for example.


RETURNS & EXCHANGES

Can I return or exchange items from the Gymshark Sale?

You can return any unwanted items purchased in the sale within 30 days of receiving your order, however, there are some exceptions;

  • We're unable to accept online returns in our physical retail stores during the Sale.

  • Personalised items purchased in store are non-returnable.

  • All Underwear & Swimwear can't be returned for hygiene reasons.

  • All items marked 'Final Sale' on our US & Canadian stores will not be eligible for returns, refunds, exchanges or store credit. These items will be marked 'Final Sale' on the product page and will be clearly visible at checkout. This does not affect your statutory rights.

All returns or exchanges must be registered through our returns portal to ensure the process is as speedy and simple as possible.

To begin an online return, head to our How do I return my items FAQ.

*Unfortunately, exchanges are currently not available for customers who purchased via our Norway, Switzerland or Rest Of World stores.

How long will it take to receive an exchange?

If you opt for an exchange, stock isn't immediately reserved and it's possible that the item(s) requested are no longer available when processed as we'll pick and pack your exchanged item(s) as soon as we process your return when it's back at the warehouse.

If stock isn't available when we process your returned item(s), you'll be refunded for the item(s) back to your original payment method and we'll send you an email to confirm this - We'll do the heavy lifting for you.

Want to learn more about how to return or exchange your Gymshark items? Head to our 'How Do I Return My Items' page.

How long will it take to receive a refund?

Refunds for returns are processed once your return is scanned in at our warehouse. Return times back to our warehouse can vary depending on the courier returning your order and what warehouse it needs to be delivered to. Rest assured, we'll generally process your refund within 7 days of your return reaching our warehouse.

You can keep an eye on your returns tracking to see when your return is delivered back to our warehouse - You'll generally get your refund a few days after once scanned back into the warehouse.

If you reside in the US, you can avoid refund wait times by making your return via one of our Happy Returns Bars for an instant refund!

To check your countries specific refund timeframe, head to our 'How Do I Return My Items' page.


SUPPORT

I still need help, can I speak to the Customer Support team?

We understand you might have a few extra questions or experience an issue during the Sale which will result in you needing to send a message to our wonderful Customer Support Team. We're here to help!

To contact us;

  1. Open the chat widget icon in the bottom right hand corner of your screen.

  2. Include as much information about your query in your first message, and reply to any bot questions in full to allow our human agents to handle your query quickly and efficiently.

  3. Take note of your estimated response time so you know when we'll get back to you.

  4. Your query will then be passed to one of our human agents to be resolved ASAP!

Please note, things get super busy for us around this time of year, so if you don't receive an immediate response from us, don't panic - we'll be working round-the-clock to answer your DMs and e-mails pronto.

More Questions?

Please contact our support team here.

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